The University Book Store is open and ready to serve the University of Wisconsin-Madison campus and the Madison community. We are taking many steps to assure a safe and clean shopping experience, including regular cleaning and disinfecting, plexiglass panels at all checkouts, floor markings to help maintain social distancing, capacity limits, and mask requirements for all employees and customers. For all of your back-to-school needs: textbooks, technology products, and school supplies can be purchased in person or online at uwbookstore.com. Feel free to contact us with questions or concerns. Thank you for supporting the University Book Store!
At The University Book Store we are committed to protecting your privacy. We use the information we collect from you to process orders and to ensure that we provide you with the best services to suit your needs.
What We Collect and Where Do We Collect It
All users of the site are free to explore most of the site without providing any personal information to The University Book Store. In other areas of the site you may be asked to provide the following information:
- If you place an order with your credit card, we gather contact and address information; credit card type, number and expiration date; and e-mail address.
- If you contact us via e-mail or Feedback form on our site we collect your e-mail address so that we may respond to your e-mail.
- If you enter your name in any of our raffles, your e-mail address will be emailed once with an invitation to subscribe to our periodic e-mail newsletters and special offers.
As with most web sites, we monitor where users of the site travel throughout the site so that we can develop a better understanding of the areas of greatest interest.How The University Book Store Uses This Information
Our system automatically gathers information about the areas visited by users. To do this, The University Book Store logs IP addresses (in other words, the location of your computer on the Internet) for system administration, troubleshooting and to examine overall traffic trends. (For example, IP addresses help us determine the number of people coming from various gateways, such as AOL.) We do not use any of this navigational data on an individual basis. Nor do we share any of this data with outside companies. We do use navigational information in the aggregate to understand how our users travel around the site as a group to use the services that we offer. We collect that information so that The University Book Store can constantly improve the site. We may also share this statistical information with our partners or other outside companies, but in doing so, we do not disclose individual names or personal navigational information.
When you place an order with The University Book Store, we will ask you for some information, such as name, address and email. When you go to buy an item, additional information, such as your preferred means of payment and your shipping address, will be required.
We might, from time to time, use the information provided to send you alerts about upcoming events and promotions and to create general customer profiles. You can &emdash; at any time &emdash; "opt-out" of receiving such communication by unsubscribing to the email.
We Do Not Sell, Trade or Disclose Your Personal Information
The University Book Store does not disclose, share, sell or trade any personal or individual information that it collects to third parties other than in the course of completing a transaction that you have requested or in response to an investigation involving legal matters. While we may provide information regarding site usage to third parties, such as traffic reports and sale information, this information will not include any of your personal information.
The University Book Store Protects Customer Information
The University Book Store uses a secure server. The servers use Secure Sockets Layer (SSL), an advanced encryption technology that safeguards your personal information and guarantees privacy. The University Book Store check-out process is certified secure by VeriSign.
We keep track of links that appear on our site that you may use to exit our site, but we do not keep track of where you go on the World Wide Web. The Web sites you visit may have their own privacy policies or no policy at all. We encourage you to review the privacy policies of Web sites before providing them with any of your personal information. The University Book Store is not responsible for the privacy policies of those sites nor for any cookies those sites may deposit on your hard drive.
The University Book Store does not target children nor does The University Book Store expect to attract children to its site. Because we are not a children's site, we do not provide most of the privacy measures that are so important for their protection on the Internet. Because of this, we ask that minors do not submit information to The University Book Store without the express consent and participation of a parent or guardian.
Removing Your Information from Our Records
If for some reason, you want us to remove your credit card and contact information from our database, we will -- after all of your transactions have been completed. All you have to do is send us an email at [email protected] Such information, however, is never completely removed from our database archives because we routinely back up our servers for disaster recovery and tax-record purposes.
Disclosures Required Under Law
The University Book Store will disclose personal information or information collected about your use of the site in response to valid requests by legal authorities or in order to comply with the legal process.