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711 State Street, Madison WI
1-800-993-2665 or 1-608-257-3784

If you are not completely satisfied with any book, we will gladly replace it or refund the purchase price of the book. You may return your textbooks with a receipt for a full refund through the second Friday of class. New books must be in new condition with original packaging and accessories. 
ALL BOOKS MUST BE ACCOMPANIED BY THE PACKING SLIP. This will serve as your receipt.
You may do one of the following:

  1. Note on the Packing Slip the Reason for Return Send returns to:
    The University Book Store
    ATTN: Online Textbook Department
    77 State Street
    Madison, WI 53711
  2. Bring the book(s) to the buy-back counter in the textbook department at 711 State Street within the first two weeks of class (varies during summer session) for a full refund.

Credit Card purchases will be credited to the charge card used for the initial purchase.

C.2.A